Today, we will discuss the SaaS and its transaction method. Firstly, the payment system of the SaaS business is periodic. So, in the word, SaaS provides an excellent chance for their clients. Most of the people prefer recurring payment for any business.
Also, they have many payment processing platforms and acceptance of multiple currencies. That is why they always want to go for easy periodic options. But now the query is how to ensure that clients are paying timely.
And, what one will do with the buyers who do not pay regularly. However, we will present the best ways to show how clients are vital to us. So, stay with us till the end through this content.
A Confirmation Email of the Payment
When buyers pay through their credit cards or you, take the bill directly then send them a confirmation email. Indeed, it sounds good and shows respect to the clients.
You must notify about the buyers withdraw money. It will help them to know the exact balance of their account so that they will able to stay come after seeing the smaller balance.
To do this, one has to follow some easy steps. Do not need to write much mention the total spending amount, contact details, and date. Moreover, you can add a short description to make your buyers clear about the payment.
Email with Invoice
Now we will discuss an invoice email. It is such a kind of message that helps buyers a lot. Usually, after getting an email, the buyers leave the inbox and go for the other website.
But if you try an invoice email for the clients, then they will feel comfortable. If you have an online business, you can consider integrating an online payment processing platform. Hopefully, that will be beneficial for the buyers.
Email for Failed Transaction
Now we will talk about the dunning confirmation. The dunning is the term that confirms your failed transaction. Also, it ensures that your credit card is working or not. All the buyers are right, but due to the expiration, their card may decline.
Sometimes it is quite tough to find out the reason why the card is not working. But if you try next, then it works automatically. So, if you get that, the buyer’s card declines, then freezes the accounts until the buyers get a chance to explain and correct the error of payment.
Email to Notify of Trial Ending Period
If one runs the software business, then the app goes through one trial period. Here, you must inform your buyer about the trial period. Also, you have to tell them after finishing the trial as well.
It will be better to notify the buyers twice or a few more times. As a result, they will get that your website is ready to serve them. To make the process easy, you can include one link with the email.
Email for Resubscription
It often happens that despite all the effort, the buyers leave. There is no specific reason. They may do not want to deal with you. If they go after the trial period, then give them a few times.
But from your end, you can remind them by email. You can include a short note that you are ready to serve with better tools and facilities.